1.1 Pixelish is a subscription-based service, we do not impose any long-term contracts or cancellation fees.
1.2 Pixelish subscription plans can be cancelled at any time, however, we require a minimum of 30 days’ notice. The notice period can be paid in advance for immediate termination of services should you wish.
1.3 Should you pause your subscription for any reason or any length of time, a reactivation fee of £99 applies to website and web-related services.
2.1 Payment for our subscriptions is made by direct debit and facilitated through GoCardless. All fees are non-refundable.
2.2 The first direct debit is taken not long after you sign up and will continue until you cancel your subscription plan.
2.3 Any additional work carried out by Pixelish that isn’t included in your subscription plan will be charged separately and is payable via bank transfer or card payment. Any additional costs will be agreed upon by both parties before work commences.
2.4 Late or missed payments will result in your services being temporarily suspended. This is an automated process that happens within 5 days of your account being overdue. Once your account is brought up to date, your services will be automatically reinstated.
2.5 Failure to pay after 30 days shall entitle us to charge interest on the amount owed at the rate then in force, under the Late Payment of Commercial Debts (Interest) Act 1998 and supplemented by the Late Payment of Commercial Debts Regulations 2002 as at the due date. This is calculated using https://www.payontime.co.uk/