The Green Partnership supplies and fits solar panels, battery storage, EV chargers and heat pumps for homeowners across South Yorkshire. Word of mouth and a strong Trustpilot reputation had built a loyal customer base.
Sarah had been running the website herself, from the design to the small print, and wanted a site that did justice to the business so she could hand it over.
The Squarespace website had grown dated, and its long pages gave visitors no clear route to enquire. Homeowners weighing up an installation of £10,000 or more need to feel confident before they get in touch.
Everything they needed to see was already there: a 4.6 Trustpilot rating, an established network of manufacturer partners and years of happy customers. The website needed to put all of it in front of them.
We rebuilt the site on WordPress around two goals: building trust quickly and turning visitors into enquiries.
The new site opens with a clear message and a savings calculator, so homeowners can see what they might save before they fill in a form. The Trustpilot rating sits front and centre, with manufacturer logos, a simple step-by-step guide to what an installation involves, and a page for each of the four services.
The Trustpilot rating that visitors used to miss is now one of the first things they see. The site loads quickly, the message is clear, and the calculator gives homeowners a reason to engage before they enquire.
We host and maintain the site on a Pixelish care plan, and add new pages as The Green Partnership expands its range. Sarah no longer has to think about the website, because we do.
Up until then, I had been managing our business website myself: from the design to writing product descriptions and even tackling all the small print. While I felt proud of my efforts, the process was incredibly stressful and time-consuming, and I knew the lack of polish and clarity was costing us customers. Handing the website over to James was not an easy decision. But from the very first conversation, he put me at ease. He didn’t criticise my work; instead, he said, “We can do this, this, and this,” and then he delivered exactly that.
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