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Automated backups of your site’s files and database, stored securely with the EU for complete peace of mind.
Core, theme, and plugin updates carried out weekly to keep your site compatible and secure—without you lifting a finger.
Daily scans to detect and remove malware or suspicious activity before it causes problems.
Regular database cleaning and speed checks to ensure your site performs at its best, all the time.
We monitor your website 24/7 and get notified instantly if it goes offline—so we can fix it before your visitors even notice.
Stay in the loop with clear, human-friendly reports showing what’s been done and how your site is performing.
Fast and friendly support from our team when you need help, advice, or updates to your website.
If anything goes wrong, we’ll restore your site from a backup and get it live again—quickly.
| Junior Developer | Manage (Pro) | |
|---|---|---|
| Annual cost | £28-35K | £4,680 |
| Recruitment | £3-6K + 8-12 weeks | Immediate |
| Skillset | One junior developer | Senior team (dev, design, strategy) |
| Holidays & sick leave | You cover it | We cover it |
| Management overhead | Your problem | Not your problem |
| Tools & software | £500-1K/year | Included |
| Risk | They might quit | We don't |
Launch new landing pages for campaigns
Optimise conversion funnels
Test new ideas without committing to a full project
Add products and manage WooCommerce
Update content across the site
Monthly strategy calls
Build new features customers are asking for
Get strategic advice on what's actually working
Same-day response time
Fix that thing that's been annoying you for months
Not "we'll get to it when we can." We respond to your requests the same day during business hours.
WhatsApp. Slack. Email. Teams. Whatever you prefer—message us directly without going through support queues.
One person who knows your site, your business, your preferences. No explaining yourself to different people every time.
Site down? We're on it immediately. Not tomorrow. Not later today. We start fixing it now.
Perfect for:
Small businesses with occasional support needsTypical usage:
4-6 content changes per month
1-2 new pages or blog posts
Regular product updates
Troubleshooting and training
Perfect for:
Growing businesses requiring regular updates and improvementsTypical usage:
8-12 content changes per month
Regular feature development
Woo product management
Performance optimisation
Perfect for:
High-traffic sites requiring maximum uptime and ongoing developmentTypical usage:
Unlimited content changes
6-10 new pages or blog posts per month
Strategic optimisations
Complex integrations
Complete site audit and security review
Deploy monitoring and security systems
Meet your dedicated account manager
Set up your preferred communication (WhatsApp, Teams, email)
Plan your first month's priorities
Submit work via email, Slack, or WhatsApp
We prioritise based on urgency and business impact
Typical turnaround: 24-48 hours
Complex requests: We'll scope it and give you a timeline
Monthly reports show exactly what we did and how hours were used
Review what we did last month
Plan upcoming priorities
Get recommendations from your account manager
Adjust allocation as your needs change
You get a pool of hours each month. Submit requests as needed—we track time and provide detailed breakdowns in your monthly report.
Additional hours available at £75/hour, billed as you use them. Or upgrade to the next tier if you're regularly running over.
Same-day for emails during business hours. Immediate for genuine emergencies. Most work completed within 24-48 hours depending on complexity.
Yes, with 30 days notice. No lock-ins. No penalties. (Though we're confident you'll stick around—98% of our Manage clients do.)
Major redesigns, custom development, and significant structural changes are better suited to project pricing. We'll tell you upfront if something's better scoped as a project.
Absolutely. We manage WordPress sites built by anyone. One-time onboarding fee: £250-500 depending on site complexity and current state.
Care = You manage your content, we handle technical maintenance (£40-90/month)
Manage = We handle everything—technical + content + development (£240-690/month)
We're alerted instantly via our monitoring system. Emergency restoration begins immediately. Manage clients are priority queue. Typical resolution: under 1 hour.
Yes. Upgrade anytime (immediate). Downgrade with 30 days notice.
15-minute consultation to discuss your needs and recommend the right tier.
Need 30+ hours or managing multiple sites? Tell us your requirements.
Test drive Manage with 5 hours/month. Upgrade anytime as you need more capacity.
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